Job description
- Lead the IT Logistics operations team(s) on the delivery of day to day operations, health and safety, service, accuracy and cost KPI’s.
- Take a hands on approach to work as well as co-ordinating and delegating tasks across the team.
- Ensure exceptional performance levels on site across all areas of the operation including, but not restricted to, goods in, processing, inventory control, fulfilment, picking, imaging, dispatch and returns.
- Ensure the team undertakes all tasks efficiently and effectively.
- Assist with cross functional teams to provide the best possible service and cost to our customers.
- Lead the team to ensure targets outlined by IT Logistics Business Plans are met, including delivery of KPI’s, values and people processes.
- Support the IT Logistics teams to attract, acquire, retain and develop the necessary talent to continuously improve team performance and capability.
- Support the preparation and gathering of information any reports or documentation that is to be shared with key stakeholders to help deliver great service at the best possible cost for the company and their partners.
- Play a key part on delivering best in class operations and share best practice internally with the company team.
- Seek out, actively encourage and implement waste reduction initiatives.
- Develop a strong team ethos and help create a positive and fun working environment.
WHAT YOU NEED TO SUCCEED:
- Previous experience working within Logistics is desired.
- 3-5 years’ experience leading a team in challenging environment whilst delivering results.
- Experience in IT Logistics & asset management would be beneficial
- Excellent communication skills, both verbal and written.
- Team player, willing to take a hands on approach to the role.
- Hands-on strong problem-solving skills.
- Proficiency developing metrics planning (good working knowledge of spreadsheets)
