This sounds like an exciting opportunity for an IT Technician role! Here's a breakdown of the job description and requirements:
Role Overview:
As an IT Technician, you'll be an essential part of a global team, supporting the maintenance and functioning of systems critical to production. Your responsibilities will cover installation, system updates, troubleshooting, and the management of computer networks. Additionally, you’ll ensure systems are secure and up-to-date, with a focus on the technical aspects of operations and user support.
Key Responsibilities:
- System Installation & Maintenance:
- Install operating systems (Windows, DGD Kiosk).
- Ensure antivirus and Microsoft patches are up to date.
- Configure and maintain client workstations.
- Ensure the smooth operation of production-related systems.
- Helpdesk Support:
- Collaborate with the Helpdesk for advanced troubleshooting when necessary.
- Network & Equipment Maintenance:
- Maintain the computer and telecom networks, including port reception and cable pulling.
- Update inventory records for all computer equipment.
- Access Management:
- Manage access to systems and software, including transfers and shared folders.
Required Qualifications:
- Education: Bac +2 (Associate's degree or equivalent) in computer science, information technology, or a related field.
- Technical Skills:
- Experience with remote access tools.
- Basic understanding of cybersecurity practices.
- Language Skills: Advanced English proficiency.
- Soft Skills:
- Leadership capabilities.
- Strong communication and problem-solving skills.
- Analytical mindset with results-driven focus.
Ideal Candidate:
This position would be ideal for someone who is proactive, detail-oriented, and comfortable working in a global team. You should be ready to tackle both technical challenges and customer-facing support issues, with a focus on ensuring uptime and system integrity. If you're passionate about technology and have a knack for troubleshooting, this role could be a great fit.
Let me know if you'd like help with tailoring an application or any more details on the role!
