About the Role:
Our client is looking for a passionate and ambitious Q-Commerce Account Manager to join their rapidly expanding team. As the second biggest category inside the company, this is a fantastic opportunity to help reshape how consumers buy groceries and products in their cities. The mission is to make shopping more convenient than ever and provide easy access to everyday needs. If you're ready to grow and take on new challenges in a fast-paced, innovative environment, this is the role for you!
Your Mission:
- Relationship Management: Develop strong, proactive relationships with partners in your portfolio, understanding their needs and fostering engagement.
- Performance Ownership: Take responsibility for your partners’ business performance, analyzing KPIs and making data-driven decisions to meet company OKRs.
- Business Growth: Own the end-to-end relationships with your partners, from top to bottom of the P&L.
- Partner Feedback: Gather feedback from partners and translate it into actionable insights to improve product, marketing, and operations.
- Content Quality: Ensure the quality of partners' content on the platform.
- Marketing Activations: Drive increased visibility for your partners through marketing activations at their offline stores.
- Revenue Growth: Negotiate commissions and monetize your partners to help increase company revenue.
- Onboarding: Manage the onboarding of new partners, providing the tools and resources they need to succeed.
What You Will Bring:
- Experience: 2-3 years of hands-on sales and/or account management experience, preferably in FMCG or marketplace environments.
- Skills: Strong commercial and analytical skills with the ability to solve problems using data.
- Mindset: A "get things done" attitude, with a proactive, organized approach and an obsession with detail.
- Communication: Exceptional verbal and written communication skills and the ability to build strong client relationships.
- Interpersonal Skills: A high level of interpersonal influence with an empathetic, inclusive, and curious mindset.
- Languages: Fluency in Polish and a strong command of English.
- Technical Skills: Proficiency in Google Applications and MS Office (Excel); SQL and visualization tools knowledge is a plus.
- Education: A degree in Business Administration, Marketing, or Engineering is a plus.
What Our Client Offers:
- 💪 Private health insurance to keep you at your peak
- 🍔 Monthly credit to satisfy your cravings
- 🏖️ Extra time off, flexible work-from-home days, and the option to work from anywhere for up to three weeks a year
- 👪 Enhanced parental leave and office-based nursery
- 🧠 Online therapy and wellbeing benefits
Our client values diversity and welcomes candidates from all backgrounds, experiences, and identities. They believe diversity is key to enhancing teams, products, and culture. They are committed to creating an inclusive environment where everyone can bring their authentic selves to work.
Ready to join an exciting ride? Apply now and make an impact!
