Solution Architect

Job description

What you will do

• Stay abreast of on new technology/technical areas and share information about solutions to enable customer competence to build
• Responsible for Business Support Systems Solutions/Products Pre-Sales & Delivery
• Responsible for scope, defining and designing solution offerings; driving end-to-end technical solutions
• Analyze customer technology, define business requirements, and participate in risk analysis
• Develop technical presentations and proposals, and perform customer presentations
• Assume a CSR (customer solution responsible) role or Lead Solution Architect within the Sales & Delivery Life cycle of projects/programs
• Drive business strategy creation and implementation for end-to-end Solutions Sales & delivery Programs for a specific customer.
• Define and handle the end-to-end (E2E) Solutions offerings, including standard BSS Portfolio and qualified 3PP (Third Party Publishing) solutions/services partners.
• Team with the KAM/AM organization to identify, plan and handle sales engagements for qualified key opportunities for assigned domains.
• Lead respective Domain and Technology Integration Solution Architects within Sales and Delivery cycles
• Manage opportunities pipeline for end-to-end (E2E) Solutions.
• Customer Critical issue point for Solution respective manners.
• Participate in knowledge transfer, documentation, and information sharing

You will bring

• Fluent in French and English
• Minimum B.Sc. Degree in related subject areas with 8 or more years of relevant experience in telecom/IT information systems consulting, pre-sales, and solution implementations.
• Education: BS in Engineering (Telecom/ Computers/ Communications and Information/ IT)
• Domain experience: area of expertise – Business Support Systems, in specific Billing Systems, with proficiency in all sun domains (Rating, provisioning, and invoicing)
• Excellent technical knowledge of telecom concepts, processes, and solutions.
• Good understanding of service provider’s business and information systems.
• Cloud and virtualization knowledge is a plus.
• Proven experience in leading consulting, pre-sales, and solutions implementation of end-to-end telecom business solutions.
• Exposure to Sales Process -is a plus- to manage complex Digital Services Project sales engagements and solutions partner qualifications and management is an advantage.
• Consultative behavior, business-driven and self-motivated.
• Excellent people & customer management skills.
• Fluent in written and oral English communications.
• Technology certifications are add-ons (eTOM, TOGAF, ITIL, TMForum, etc.)
• Experience from technical job roles, e.g. experience from work as an Integration Engineer or Software Developer.
• Cloud & Hyperscale knowledge and understanding.

Additional requirements

• Such Programs will require extensive Billing system knowledge along with depth knowledge of the following:
• Business Support System (BSS) modernization, transformation, and consolidation (Billing, Charging, Mediation, Convergence, Order Management, etc.)
• Digital Services Transformation Programs, Roadmaps and Strategy, and Digital Customer Journeys
• Digital Services Telco industry standard models and frameworks (eTOM, TOGAF, etc.)
• End-to-End Systems Integrations of Business support system
• Experience on Cloud & Hyper Scaler (Google, Amazon, Azure, etc.) trends within Telcos as well as the ability to take discussions with customers on such Transformations journeys.
• 5G & Orchestration knowledge, how this is impacting the Telco in general & BSS domain in particular.